Why Do Verizon Wireless Employees Act Like Incompetent Jerks?


Did you know that Verizon Wireless hires incompetent jerks? They do. Why do I say this? I just encountered three of them. I know, if I only encountered 3, then how can I label all Verizon Wireless employees as incompetent jerks? Because the employees I encountered are the face of the company. When I think of Verizon, I think of them. From this moment forward, until proven otherwise, Verizon Wireless employees are incompetent jerks.

As you know, I’m a big believer in holding large corporations accountable. Otherwise, they’ll continue on not caring about their inconsequential little customers and assuming that everyone has a Klout score of 0. In this case, I’m a Verizon customer, so you’d think they might want to actually be nice to me. Oh ya, and my Klout score isn’t 0. I’m thinking about getting a t-shirt printed that says something like, “Smile, you’re going to be front-page news on DailyTekk.com!” Verizon needs to learn a thing or two from Zappos and start delivering some happiness.

Let’s start with a guy named Dennis. He works at the Verizon Wireless store at 8430 West Cross Drive, Littleton, CO. Apparently, he’s a greeter and manager (according to his name tag). When I walked in the store to ask whether or not someone there could help me get the photos off of an old Verizon ...

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