BugHerd Review: The Tool Every Web Designer/Developer Should Start Using Immediately

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I’ve designed my fair share of websites over the last decade. In that time I’ve discovered that one of the trickiest parts of creating a website for a client is miscommunication. In any web design project involving more than one person there’s a good chance unclear and/or inadequate instructions will run rampant.

There are plenty of reasons why this happens. One very common reason is that design and development teams generally aren’t in the same physical location as their clients to look at and discuss the same screen(s) at the same time. Another reason communications between creatives and clients suffer is that the two groups essentially speak different languages: technical and non-technical. Many designers just assume that’s the way things are and go about tediously emailing and calling their clients about every little change (and vice-versa). But there’s actually a better way.

I first discovered BugHerd back in September of 2012. I was impressed from the get-go. Here was a service that made tracking bugs—or issues—in the web development process easier than ever before. I like how BugHerd’s documentation page puts it: Track bugs… not emails!

If I had to provide a three-sentence review of the service it would look something like this: BugHerd is both simple and robust all at once. It’s simple in that it isn’t bogged-down by anything unnecessary which automatically means ...

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