Iggy Fanlo is the co-founder and CEO of Lively, which gives older adults greater independence for longer with a tighter connection to family.
Unselfishness; lack of “bad” ego… the leaders that are in it for the ego, self-aggrandizement or other selfish motives eventually all fail. When they put the mission and the people ahead of themselves, they eventually win.
It isn’t about some “philosophical” thing… it’s just practical.. when people truly know that they don’t need to concern themselves with politics/credit grabbing and that the mission is first, the results are truly extraordinary 🙂
Simplify, Simlpify simplify… after our beta trials in Florida with Sarasota’s Institute for Ages, the biggest takeaway by far was about simplifying everything… the product, the setups, the notifications, etc.
It’s too early to tell since we launched Lively roughly one week ago (9/17), but I already sense its about two things:
1. Educating consumers on our category… it’s still brand new for this demographic to use sensors and for them to be this inexpensive to work in a home solution
2. Being the advocate of the older adult… that this isn’t about monitoring or even health per se, but helping older adults live independently longer and about inter-generational connections.
Passion…. In some ways that was an easy screen for us in Silicon Valley… most engineers, product people and Business Develop/sales are focused on the “new big things” like social, mobile and local… but our screen was passion for helping older adults… that worked… that unified us.
Outsource everything that is NOT core to best of breed specialists … It’s critical… focusing on what you are world class at is the only way to differentiate.
We are still in the start phase… we will use PR, online marketing in all its various flavors (SEM, SEO, exchange traded impressions, DSPs, FB newsfeed, affiliate, etc), TV shopping networks, TOP brand online retailers and big box stores that fit our brand
Marketing is all about experimenting… testing, learning, changing, rinse and repeat.
Unfortunately I did have to learn it the hard way… and that’s FOCUS, FOCUS FOCUS…. old cliche… figure out the three things you need to do and throw out the bottom two.
Reaching out… I cold called/cold emailed many industry leaders and experts… just got on the phone… and was able to get meetings with the world BEST in the Aging industry… just pure hustle.
This was years ago in 1999, but I was thinking about lotteries mixed with bank CDs… I got legal approvals and it might have worked, but I think I would have been skating right on the “edge of the ice” now if I had followed though on the concept.